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Privacy Policy

Optir Ltd is committed to protecting the privacy and security of our clients, candidates, and website visitors. This policy explains how we collect, use, and protect your personal data when you interact with us online or via our services.

1. Who We Are

Optir Ltd is a UK-based private service provider specialising in household recruitment, security, lifestyle management, concierge, and travel services for UHNW and HNW individuals and families.

Company Number: 16240738
Registered Office: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Contact Email: info@optir.co.uk
Website: www.optir.co.uk

2. What Data We Collect

We may collect and process the following personal data:

  • Name and contact information (email address, phone number)

  • Information provided through our contact or enquiry forms

  • CVs and work history (for candidates applying for roles)

  • IP address and technical information from your device

  • Cookies and usage data for analytics and website improvement

3. How We Use Your Data

We only use your personal data where necessary and in line with the lawful bases under the UK General Data Protection Regulation (UK GDPR).

We may use your data to:

  • Respond to enquiries and service requests

  • Match candidates to client opportunities

  • Deliver contracted services to clients

  • Screen and assess candidates

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We rely on one or more of the following legal bases to process your personal data:

  • Your consent (for example, when you submit an enquiry)

  • Contractual necessity (to deliver services or begin the hiring process)

  • Legitimate interests (to manage and improve our business operations)

  • Legal obligations (to comply with applicable law or regulation)

5. Data Sharing

We may share your data with carefully selected third parties when required to deliver services (e.g., trusted partners, recruitment platforms, or technical providers). Any data sharing is carried out securely and only for the purpose intended.

We do not share data for marketing purposes without your explicit consent.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal and regulatory requirements. If you wish for us to delete your data sooner, please contact us directly.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your personal data

  • Request the deletion of your personal data

  • Withdraw consent where processing is based on consent

  • Object to or restrict how we use your data

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please email info@optir.co.uk

8. Cookies

We use cookies to help us improve your browsing experience and analyse how visitors use our website. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Email: info@optir.co.uk
Postal Address: Optir Ltd, 71–75 Shelton Street, London, WC2H 9JQ

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